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Dr. Pamela Kreiser (with Meredith Edwards Nagel and Teighlor Polendo) shares her practical insights about how to improve relationships and promote peace—drawing upon her experience teaching graduate and undergraduate students, serving as a Lead Mediator, and training Mediators. Submit your questions to hello@afafpodcast.com KEYWORDS: Communication, Interpersonal Communication, Interpersonal Conflict, Relationships, Mediation, Human Connection, Dyadic Communication, Interpersonal Communication Skills.
Episodes
Tuesday Sep 20, 2022
Tuesday Sep 20, 2022
Let’s face it. It’s easy to criticize the people around us. But, research shows that too many criticisms can harm our relationships. In this episode, TalkDoc, Meredith, and Teighlor differentiate between critical comments and useful complaints. Listen in and learn how to turn your critical comments into helpful complaints to create more peace in the relationships you want to keep.
Music by Epidemic Sound.
SHOW NOTES…
EP 61 : Stop Criticizing! How to Properly Complain without Blame
Experts : Hocker and Wilmot, Gottman, Brown, Purdue University
Resources : below
Tools : Constructive Complaint (below)
TC4G (TRADING COMFORT FOR GROWTH) :
Brene Brown YouTube on Blame: Brené Brown on Blame - YouTube
Gottman’s Blog about Gentle Start Ups:
https://www.gottman.com/blog/the-four-horsemen-criticism/
Purdue University Article on Complaints vs. Criticisms:
https://www.extension.purdue.edu/extmedia/cfs/cfs-746-w.pdf
Hocker and Wilmot’s Formula for a Constructive Complaint:
- Use an I statement
- Describe the undesirable behavior
- Use Neutral, not judgmental, language
- Ask for a specific behavior change.
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